Absence Line - Innovative absence management solutions.
IMASS Group
Absence management should always be viewed as an on-going process. Your absence policy must be reflective of your businesses current circumstances. These circumstances are always subject to change, and changes must be reflected in the policy wherever practical.

Line managers implement the greater part of any absence policy because it is these managers who are closest to the workforce. Providing your managers with robust information and access to occupational health and other services will enhance your absence management process.

Before the effectiveness of any policy can be judged, it must be followed for a significant period of time. An essential element will be in recording and measuring absence correctly. This has two main benefits; firstly only through recording and measuring can an organisation be sure that their policy is being followed correctly. Secondly, the statistics gathered will prove invaluable when reviewing the policy.
No management system should claim to solve an organisations absence problem. It should, however, provide accurate information to enable effective decision making at the correct levels within an organisation.
Within many large organisations, details of absence policies are often restricted to centralised Human Resource departments. It is then the responsibility of this department or Payroll to inform Line Managers of a potential absence problem. By this time, it is often far too late for the manager to solve the problem successfully.
Effectively managing absence can only be achieved through collaboration of four key areas within an organisation: Human Resources, Occupational Health, Health & Safety and most importantly, Line Managers, who have direct, day to day contact with employees.
The aim of Absence Line is to deliver accurate management information to the relevant person, as and when required. Using the Absence Line call centre, an organisation can effectively outsource many of the functions required to manage absence. We believe this will not only reduce absence rates and their associated costs, but also free a significant amount of time both for line managers and the Human Resources department.